Introduction
These Terms of Service (“Terms”) are a legally binding agreement between you and Singularity Studio Ltd (“we”, “us”, “our”).
By accessing or using Curioscape, including our website, applications, and services (together, the “Services”), you agree to be bound by these Terms. If you do not agree, do not use the Services.
If you are an individual acting for purposes wholly or mainly outside your trade, business, craft, or profession, you are a Consumer.
If you are using the Services for purposes relating to your trade, business, craft, or profession, you are a Business User.
If you are a Business User using the Services on behalf of an organisation, you confirm that you have the authority to bind that organisation to these Terms.
1. Who we are
The Services are operated by:
- Company: Singularity Studio Ltd
- Company number: 16719376
- Registered office: 167–169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom
- Contact email (support and legal enquiries): info@aistudystudio.com
2. Definitions
In these Terms:
“Account” means the account created by a user to access and use the Services.
“AI Outputs” means any content generated by the Services using artificial intelligence, including explanations, suggestions, questions, feedback, summaries, and study materials.
“Business User” means a user acting for purposes relating to their trade, business, craft, or profession.
“Consumer” means an individual acting for purposes wholly or mainly outside their trade, business, craft, or profession.
“Guardian” means a parent or legal guardian with parental responsibility.
“Learning Data” means information generated through use of the Services, including interactions, responses, usage metrics, performance data, and feature engagement. Learning Data may include personal data, and any such personal data is processed in accordance with our Privacy Policy and applicable data protection law.
“Plan” means a subscription plan offered by us, including individual or institutional plans.
“Services” means our websites, applications, AI-powered learning tools, and related services operated by us.
“Subscription Contract” means the contract formed when you subscribe to a paid Plan.
“User Content” means any content submitted or provided by you through the Services, including your answers, what you write or say to the narrator, and feedback.
3. Eligibility and age restrictions
3.1 Legal capacity
You must have the legal capacity to enter into a binding contract to use the Services.
3.2 Under 13
The Services are not for children under the age of 13. You must be 13 or older to use them.
3.3 Under 18
If you are under 18, you may only use the Services with the consent and involvement of your Guardian. By using the Services, you confirm that your Guardian has reviewed and agreed to these Terms and is responsible for your use of the Services. Where required by law, we may require verifiable parental consent before account activation.
3.4 Accuracy of information
We do not verify users’ ages. By accessing or using the Services, you represent and warrant that you meet the eligibility requirements above and that any required Guardian consent has been obtained. We may suspend or terminate access if we reasonably believe these requirements are not met.
4. Accounts and security
4.1 Account creation
To access certain features, you must create an Account, with an email address and a password, or with your Google or Microsoft account. You must ensure that the information associated with your Account is accurate and kept up to date.
4.2 User responsibilities
You are responsible for:
- All activity carried out through your Account
- Keeping your password secure, and the security of any Google or Microsoft account you use to sign in
- Preventing unauthorised access to your Account
4.3 Signing in with Google or Microsoft
We do not control and are not responsible for the availability, security, or operation of Google’s or Microsoft’s sign-in.
4.4 Account security notifications
You must notify us promptly if you believe your Account has been accessed without authorisation.
4.5 Account sharing restrictions
You must not allow others to access the Services using your Account.
5. Licence to use the Services
5.1 Licence grant
Subject to these Terms and any applicable Subscription Contract, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable licence to access and use the Services for as long as you hold an Account, and under any Plan you subscribe to.
5.2 Consumers
Consumers may use the Services solely for their personal, non-commercial educational purposes.
5.3 Business Users
Business Users may use the Services solely for their internal educational purposes and must not resell, sublicense, or otherwise make the Services available to third parties unless expressly agreed in writing.
5.4 Restrictions
You must not:
- Copy, modify, distribute, sell, or lease any part of the Services
- Share access credentials or enable unauthorised access
- Use the Services to create or train competing products or AI models
- Use the Services in a way that exceeds applicable usage limits
5.5 Termination of licence
All rights not expressly granted are reserved. This licence terminates automatically if your access to the Services ends.
6. Pricing and plans
6.1 Pricing and taxes
Prices are displayed in GBP unless otherwise stated. Prices are displayed exclusive of VAT unless stated otherwise. VAT will be added where applicable. If VAT or other taxes become applicable, they will be added at checkout in accordance with applicable law.
6.2 Subscription plans
We may offer subscription Plans with different features, usage limits, and pricing. Plan details are described on our website and may change from time to time.
We may introduce new Plans, modify existing Plans, or discontinue Plans at any time. Changes will not affect fees already paid for the current billing period.
6.3 Consumers
For Consumers, changes to pricing or material features will apply only to future billing periods. Where required by law, we will provide reasonable advance notice of material changes.
6.4 Business Users
For Business Users, we may change pricing, Plans, or features with reasonable notice, unless otherwise agreed in writing.
6.5 Schools and institutions
Pricing for schools, tuition centres, and other organisations may be offered on a custom or quoted basis by contacting us at info@aistudystudio.com.
7. Subscriptions, billing, and payment
7.1 Contract formation and renewal
Your Subscription Contract is formed when we confirm your subscription. All paid subscriptions automatically renew at the end of each billing period unless you cancel in accordance with these Terms. You are responsible for ensuring your payment details are up to date to allow automatic renewal.
7.2 Payment timing
If a payment fails, we may suspend access to the Services until payment is resolved. You remain responsible for any outstanding fees. For billing issues, contact info@aistudystudio.com.
7.3 Cancellation and refunds
Cancellation and refund terms are set out in Section 8.
7.4 UK consumer rights
Nothing in these Terms limits any statutory rights that UK Consumers may have regarding cancellation, refunds, or digital services.
8. Cancellation and refunds
8.1 Cancelling your subscription
You may cancel your subscription at any time via your account page or other billing management options we provide. Cancellation will stop future renewals. Access to the Services will continue until the end of the current billing period unless stated otherwise.
8.2 No partial months
We do not provide partial-month or prorated refunds for subscriptions, except where required by law.
8.3 Refunds
Refunds are only provided where required by applicable law or statutory rights. For the avoidance of doubt, we do not offer refunds for unused portions of a subscription or for dissatisfaction with the Services.
8.4 UK consumer rights
UK Consumers may have statutory rights regarding cancellation, refunds, or digital services. These Terms do not limit any statutory rights you may have.
8.5 Business Users
Business Users acknowledge that subscriptions are non-refundable except as otherwise agreed in writing.
9. Acceptable use
9.1 Lawful use only
You may use the Services only for lawful educational and study-related purposes. You must comply with all applicable laws and regulations when using the Services.
9.2 Prohibited conduct
You must not, and must not attempt to:
- Use the Services to cheat, bypass academic rules, or breach examination regulations.
- Bypass rate limits, usage limits, paywalls, or other access controls.
- Probe, test, or compromise the security of the Services, including attempting to gain unauthorised access to other accounts or systems.
- Use automated tools to scrape, extract, or harvest data from the Services without our written permission.
- Use the Services or any content to train or improve other AI or machine learning models without our written consent.
- Upload, post, or transmit content you do not have the legal right to use.
- Interfere with, disrupt, or damage the Services, servers, or networks, including introducing malware or viruses.
- Harass, abuse, threaten, or impersonate other users or third parties.
- Generate or distribute unlawful, harmful, or abusive content using the Services.
- Upload or submit personal data of others without lawful authority to do so.
- Use the Services in a manner that could reasonably cause harm to minors or vulnerable persons.
- Represent AI Outputs as human-generated where this would mislead others in an academic or professional context.
9.3 Consequences of breach
We may suspend or terminate your access to the Services if you breach this Acceptable Use policy. In cases of serious misconduct, we may take legal action to protect our rights and the rights of other users.
10. AI Outputs and educational disclaimer
10.1 Accuracy of AI Outputs
AI Outputs generated by the Services, including explanations, study suggestions, questions, feedback, and materials, may be incorrect, incomplete, or inappropriate. You are responsible for verifying the accuracy and suitability of any AI-generated content before relying on it.
AI Outputs are generated automatically and do not constitute professional, legal, medical, or educational certification advice.
10.2 Supplementary learning tool
The Services are intended as a supplementary educational tool and are not a replacement for qualified teaching or professional advice. Use of the Services does not guarantee improved grades, exam results, or learning outcomes.
10.3 User responsibility
You are responsible for how you use the Services and any decisions or actions based on AI Outputs.
10.4 No guarantee of results
We do not guarantee any academic results, improved grades, or exam outcomes. Any reliance on AI Outputs is at your own risk.
10.5 Ownership and use of AI Outputs
Subject to these Terms, you may use AI Outputs generated for you for personal educational purposes (Consumers) or internal business purposes (Business Users). We retain all rights in the underlying software, models, and systems used to generate AI Outputs.
11. Safeguarding and emergencies
11.1 Not an emergency service
The Services are not an emergency service. If someone is at risk of harm or in danger, you must contact the appropriate emergency services immediately.
11.2 Guardian emails and notifications
If you provide a Guardian’s email, you confirm that you have permission to do so. Guardian notifications may be sent for safety-related flags where enabled. These features are not guaranteed to detect all issues.
Notifications and automated safety features may be inaccurate, incomplete, or delayed and should not be relied upon as a substitute for human supervision.
11.3 User responsibility
You are responsible for your own safety and the safety of others when using the Services. You must not rely on the Services to prevent, detect, or respond to emergency situations.
12. User Content and feedback
12.1 Ownership of User Content
You retain ownership of any content you submit to the Services (“User Content”), including your answers, what you write or say to the narrator, and feedback.
12.2 Licence to use User Content
By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, display, and otherwise use it as necessary to operate, maintain, and improve the Services. This licence does not include training AI models on anything you write or say to the narrator, or on the audio or transcript of what you say: we never use them for that.
12.3 Rights and representations
You confirm that you have all necessary rights to submit your User Content and that it does not infringe the rights of any third party.
12.4 Feedback
Any feedback, suggestions, or ideas you provide about the Services may be used by us to improve the Services. You agree that we may use such feedback without compensation and that you do not retain any rights to the resulting improvements.
12.5 Business Users
Business Users represent and warrant that they have the authority to submit content and feedback on behalf of their organisation.
13. Intellectual property
13.1 Ownership
All intellectual property rights in the Services, including software, AI models, content, designs, trademarks, logos, and documentation, are owned by Singularity Studio Ltd or our licensors.
13.2 Restrictions on use
You may not, without our prior written permission:
- Copy, modify, distribute, sell, license, or rent any part of the Services.
- Reverse engineer, decompile, or attempt to extract the source code of the Services.
- Create derivative works based on the Services, except as expressly permitted in these Terms.
13.3 Limited licence
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable licence to access and use the Services for your personal educational purposes (Consumers) or internal business purposes (Business Users), as applicable.
13.4 Trademarks
You must not use our trademarks, logos, or branding in any way that may cause confusion or imply endorsement without our prior written consent.
13.5 Business Users
Business Users may use the Services for internal purposes only. Any external use, redistribution, or incorporation into other products requires our explicit written permission.
14. Privacy
Our collection and use of personal data is governed by our Privacy Policy, which forms part of these Terms.
15. Service availability and changes
15.1 Availability
We aim to provide reliable access to the Services but do not guarantee that the Services will be uninterrupted, secure, error-free, or available at all times. We may impose fair use or rate limits to ensure service reliability.
15.2 Maintenance and updates
We may perform maintenance, updates, or improvements to the Services from time to time. This may result in temporary interruptions or changes to features.
15.3 Changes to the Services
We may modify, update, suspend, or discontinue any part of the Services at any time.
- For Consumers, material changes will apply prospectively and, where required by law, we will provide reasonable notice.
- For Business Users, changes may be made with reasonable notice unless otherwise agreed in writing.
15.4 No obligation to maintain specific features
Unless expressly agreed in writing, we are not obligated to maintain any specific feature, functionality, or content indefinitely.
16. Suspension and termination
16.1 Suspension by us
We may suspend or restrict access to the Services immediately if:
- You breach these Terms
- We reasonably believe your use poses a security, legal, or operational risk
- Payment is overdue
- Required by law or regulatory authority
Where reasonably practicable, we will notify you of the suspension and the reason for it.
16.2 Termination by you
You may terminate your Subscription Contract at any time by cancelling your subscription in accordance with Section 8. Termination stops future renewals. Access continues until the end of the current billing period unless stated otherwise.
16.3 Termination by us
We may terminate your access to the Services:
- For material breach of these Terms
- If required by law
- If the Services are discontinued
In cases of serious breach, termination may be immediate.
16.4 Effect of termination
Upon termination:
- Your licence to use the Services ends immediately
- Access to your Account may be disabled
- Data may be deleted in accordance with our Privacy Policy
- Any outstanding fees remain payable
16.5 Survival
Provisions relating to intellectual property, limitation of liability, governing law, and any other clauses intended to survive termination will remain in effect.
17. Technical support
For support, contact info@aistudystudio.com.
18. Complaints procedure
To make a complaint, email info@aistudystudio.com and include:
- Your name and contact details
- A description of the issue
- Any relevant evidence or screenshots
- The resolution you are seeking
We aim to respond within a reasonable time, typically within 5 working days, but response times are not guaranteed.
19. Disclaimer and limitation of liability
19.1 Nothing excluded unlawfully
Nothing in these Terms excludes or limits liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot lawfully be excluded or limited
19.2 Consumer liability
If you are a Consumer, we are liable for foreseeable loss or damage caused by our breach of these Terms or our failure to use reasonable care and skill.
Our total liability shall not exceed the greater of: (a) the total fees paid by you in the 12 months preceding the event giving rise to the claim; or (b) £100, to the fullest extent permitted by law.
We are not liable for business losses suffered by Consumers.
19.3 Business User liability
If you are a Business User:
- We are not liable for any indirect, consequential, special, or incidental loss, including loss of profit, revenue, business, goodwill, or data, to the fullest extent permitted by law.
- Our total liability to you, whether in contract, tort (including negligence), or otherwise, shall not exceed the total fees paid by you in the 12 months preceding the claim, to the fullest extent permitted by law.
19.4 No warranties
To the fullest extent permitted by law, the Services are provided “as is” and “as available”. We do not warrant that the Services will meet your specific requirements or expectations.
20. General legal provisions
20.1 Assignment
We may assign or transfer our rights and obligations under these Terms to another entity, including in connection with a merger, acquisition, or sale of assets.
You may not assign or transfer your rights or obligations without our prior written consent.
20.2 Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will remain in full force and effect.
20.3 No waiver
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
20.4 Force majeure
We are not liable for failure or delay in performance caused by events beyond our reasonable control, including internet or power outages, third-party service failures, natural disasters, labour disputes, or regulatory actions.
20.5 Third-party services
The Services may integrate with or rely on third-party services (such as sign-in, hosting, or payment providers). We are not responsible for the availability or performance of those third-party services.
20.6 Changes to these Terms
We may update these Terms from time to time. Where changes are material, we will provide reasonable notice by email or through the Services. Continued use of the Services after the effective date of updated Terms constitutes acceptance of the revised Terms.
20.7 Entire agreement
These Terms, together with the Privacy Policy and any applicable Subscription Contract, constitute the entire agreement between you and us relating to the Services and supersede any prior agreements or understandings.
21. Governing law and jurisdiction
These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales.
If you are a Consumer, you can bring a legal claim in the courts of the UK country where you live.
If you are a Business User, any legal disputes must be handled exclusively in the courts of England and Wales.